A 2022 book argues that the only effective responses to government or market deficiencies come from civil society. When society is “malfunctioning” – for example, owing to deep polarization or fragmentation – that response mechanism is disrupted, and can even stop working altogether.
considers why a healthy civil society is crucial to good governance and inclusive prosperity.
Deploying algorithms to maximize user engagement is how Big Tech firms maximize shareholder value, with short-term profits often overriding longer-term business objectives. Now that AI is poised to supercharge the platform economy, new rules and governance structures are urgently needed to safeguard the public.
propose five principles to ensure that the digital economy serves the public good before short-term profit.