Frequently Asked Questions
Subscription and Subscription Management
What payment options do you accept?
We use Stripe, which accepts all major credit cards, and PayPal to process payments. For other payment methods such as checks or bank transfers, please contact us at email@example.com.
How can I get a receipt of my order?
You can get a receipt by going to your profile page, clicking on the “orders & subscriptions” tab, and then clicking on the “order history” or “payment history” menu items. In your order and payment histories, you’ll see order numbers that when clicked will display a printable receipt.
When will I be charged?
Your credit card will charged upon receipt of your order, though it may take a few days for the charge to appear on your statement. Before the start of each renewal period, you will be sent an email notifying you that your renewal is about to take effect and stating the amount that you will be charged.
What are the terms of a subscription?
Purchasing a subscription gives you access to the Project Syndicate website, archive, OnPoint suite of premium content, as well as the annual Year Ahead magazine. Subscriptions are valid for one year and renew automatically. Before the start of each renewal period, you will be sent an email notifying you that your renewal is about to take effect and stating the rate that you will be charged.
How do I cancel my subscription?
You can cancel your subscription at any time by going to your profile page, clicking on the “orders & subscriptions” tab, and then clicking on “subscriptions.” You will see a link to cancel your subscription on the right side of the table. You can also cancel your subscription by contacting us directly at firstname.lastname@example.org.
If I cancel my subscription, when does the cancellation go into effect?
The cancellation goes into effect at the end of your current subscription period.
If I cancel my subscription, do I get a refund?
Unfortunately, no. Cancelling your subscription means that the automatic renewal will not go into effect, but you will continue to have complete access to the website for the remainder of your current subscription period.
If I cancel my subscription, do I still have digital access?
Yes, you will continue to have complete access to the website for the remainder of your current subscription period.
Can I get a digital-only subscription, because I’m not interested in a printed magazine?
Yes, we offer digital-only subscriptions to students, educators, and others who only need digital access. To get a digital-only subscription, please contact us at email@example.com and include “digital-only subscription” in the subject line.
I’m a subscriber so why can’t I access everything on your website?
To unlock your subscription access, you need to be logged in to the site. To log in, click on “log in” in the upper-right corner of the site and enter your email address and password.
What is the referral program?
With the Project Syndicate referral program, you can earn credit, discounts, and more – and support our mission – simply by sharing PS with your friends and colleagues.
All you have to do is share your unique referral code, either as a straightforward discount code, which subscribers enter at checkout, or as a link to the PS subscription page or to any PS articles. By using that link or code, users will receive a 50% discount on a PS subscription.
Learn more about the referral program here.
What is the goal of the referral program?
As traditional news media come under intensifying pressure worldwide, we increasingly depend on subscription fees from our website readers to enable us to disseminate commentaries to a wide global audience. Thanks to our readers’ support, we have been able to increase the number of publications with which we work (506 of them, in 156 countries), and the number of local languages into which we translate our offerings (up to 13, currently).
By participating in our referral program, you will directly support our mission of delivering the highest-quality commentary to as many people as possible, all over the world.
How can I earn points towards rewards?
You can earn rewards by sharing PS commentaries on social media, or when a friend or colleague registers for an account, purchases a magazine, or purchases their own subscription after following your referral link. Learn more here.
What are the benefits?
When a user that you have referred purchases a new subscription, they will receive a 50% discount.
You will also earn points towards your own rewards, including offsetting the cost of your own subscription or purchase in the PS store, cash back, and helping to defray costs for readers in developing countries.
Where do I find my referral code and link?
Where can I find Project Syndicate on social media?
How do I share commentaries using my referral code?
When you share an article on social media via the social sharing buttons at the top of each PS commentary (just above the title), the URL will already include your referral code.
To generate a referral link to a commentary that can be shared through another channel, such as email, click the Twitter icon. Then simply copy the link that appears on the next page.
How do I change the email address associated with my subscription?
First, log in to your account and navigate to your profile page. You can update your email by clicking on the edit button next to “Email”.
How do I change the shipping address associated with my subscription?
First, log in to your account and navigate to your profile page. Then click on “Address”. Here you can update your address which will be applied to all future shipments and orders.
How do I update the payment information associated with my subscription?
First, log in to your account and navigate to your profile page. Your current payment method is listed in the Account section. You can update your payment information by clicking on the edit button next to “Update Create Card”. After entering your payment details, select Save.
Newsletters and Social Media
How do I sign up for email newsletters?
To get Project Syndicate delivered to your inbox, visit our Newsletters page to sign up.
I don’t want to receive newsletters anymore. How do I unsubscribe?
You can unsubscribe from newsletters in your profile page. First, log in to your account and navigate to your Settings page. Then, uncheck the newsletter you wish to unsubscribe from.
On which social media platforms is Project Syndicate active?