Frequently Asked Questions
How do I change the shipping address associated with my subscription?
First, log in to your account and navigate to your profile page. Then click on “Address”. Here you can update your address which will be applied to all future shipments and orders.
How do I update the payment information associated with my subscription?
First, log in to your account and navigate to your profile page. Your current payment method is listed in the Account section. You can update your payment information by clicking on the edit button next to “Update Create Card”. After entering your payment details, select Save.
I have two accounts. Can I merge them?
Yes. To merge two active accounts, contact firstname.lastname@example.org.
Subscription and Subscription Management
How do I become a subscriber?
Learn more about becoming a PS subscriber here.
What payment options do you accept?
We use Stripe, which accepts all major credit cards, and PayPal to process payments. For other payment methods such as checks or bank transfers, please contact us at email@example.com.
How can I get a receipt of my order?
You can get a receipt by going to your profile page, clicking on the “orders & subscriptions” tab, and then clicking on the “order history” or “payment history” menu items. In your order and payment histories, you’ll see order numbers that when clicked will display a printable receipt.
When will I be charged?
Your credit card will charged upon receipt of your order, though it may take a few days for the charge to appear on your statement. Before the start of each renewal period, you will be sent an email notifying you that your renewal is about to take effect and stating the amount that you will be charged.
What are the terms of a subscription?
Purchasing a subscription gives you access to the Project Syndicate website, archive, OnPoint suite of premium content, as well as the annual Year Ahead magazine. Subscriptions are valid for one year and renew automatically. Before the start of each renewal period, you will be sent an email notifying you that your renewal is about to take effect and stating the rate that you will be charged.
How do I cancel my subscription?
You can cancel your subscription at any time by going to your profile page, clicking on the “orders & subscriptions” tab, and then clicking on “subscriptions.” You will see a link to cancel your subscription on the right side of the table. You can also cancel your subscription by contacting us directly at firstname.lastname@example.org.
If I cancel my subscription, when does the cancellation go into effect?
The cancellation goes into effect at the end of your current subscription period.
If I cancel my subscription, do I get a refund?
Unfortunately, no. Cancelling your subscription means that the automatic renewal will not go into effect, but you will continue to have complete access to the website for the remainder of your current subscription period.
If I cancel my subscription, do I still have digital access?
Yes, you will continue to have complete access to the website for the remainder of your current subscription period.
Can I get a digital-only subscription, because I’m not interested in a printed magazine?
Yes, we offer digital-only subscriptions to students, educators, and others who only need digital access. To get a digital-only subscription, please contact us at email@example.com and include “digital-only subscription” in the subject line.
I’m a subscriber so why can’t I access everything on your website?
To unlock your subscription access, you need to be logged in to the site. To log in, click on “log in” in the upper-right corner of the site and enter your email address and password.
Is Project Syndicate affiliated with eBook Syndicate?
No. Project Syndicate is not affiliated with eBook Syndicate (www.ebooksyndicate.com) in any way.
Can I contact Project Syndicate to cancel my subscription to eBook Syndicate?
No. Project Syndicate has no connection to eBook Syndicate, and cannot help you with any issues relating to their services.
I’m having trouble applying a promotion code. What am I doing wrong?
First, make sure the code is active. If it is, try using a different web browser. If the issue persists, contact firstname.lastname@example.org.
I’m a subscriber. Why am I still seeing ads prompting me to subscribe?
Subscribers shouldn’t see subscribe ads, though they may see other kinds of ads informing them of news or special offers. To ensure that you see only ads that are relevant to you, make sure you’re logged in when using the PS website. Just click “log in” in the upper-right-hand corner of the site – or click here – and enter your email address and password.
I have two active subscriptions. What should I do?
If you have two active subscriptions under one account, we recommend cancelling one of them. Go to your profile page, choose the “orders & subscriptions” tab on the left-hand side, and choose “subscriptions” from the dropdown menu. On the right-hand side, you’ll see the option to cancel your subscription.
If you need help cancelling a subscription or want to find out if you’re eligible for a refund, contact email@example.com.
Can I give a Project Syndicate subscription or magazine as a gift?
Yes. When purchasing a subscription or magazine as a gift, you can choose the date on which it will be delivered and add a personal message. To give a subscription or magazine as a gift, click here.
Magazines and Shipping
What is the Year Ahead Magazine?
The Year Ahead magazine is our annual magazine that features some of the world’s leading thinkers as they look back on the year that was and what lies ahead in the coming year.
Do I have to pay shipping for the magazine?
No, shipping is included in the purchase price of a magazine or subscription.
How has my magazine shipment changed with COVID-19?
Please note that due to COVID-19-related delays, you may experience longer than normal shipping times. The countries listed below are currently not accepting international shipments. If you have placed a magazine order to one of these countries, your order will be canceled/refunded. We will contact you at the email address used to place the order to confirm the cancellation and offer digital access to the ordered magazine. If you have any concerns about a subscription bundle, please contact firstname.lastname@example.org.
Antigua and Barbuda
British Virgin Islands
Democratic Republic of the Congo
Republic of the Congo
Saint Pierre and Miquelon
My magazine hasn’t arrived. What should I do?
Please note that, due to pandemic-related delays, it may take up to eight weeks for your magazine to arrive. While you wait, contact email@example.com for access to the digital version of the magazine.
If your order was returned to us for any reason, we will contact you via email to arrange a new shipment.
What is the referral program?
With the Project Syndicate referral program, you can earn credit, discounts, and more – and support our mission – simply by sharing PS with your friends and colleagues.
All you have to do is share your unique referral code, either as a straightforward discount code, which subscribers enter at checkout, or as a link to the PS subscription page or to any PS articles. By using that link or code, users will receive a 50% discount on a PS subscription.
Learn more about the referral program here.
What is the goal of the referral program?
As traditional news media come under intensifying pressure worldwide, we increasingly depend on subscription fees from our website readers to enable us to disseminate commentaries to a wide global audience. Thanks to our readers’ support, we have been able to increase the number of publications with which we work (506 of them, in 156 countries), and the number of local languages into which we translate our offerings (up to 13, currently).
By participating in our referral program, you will directly support our mission of delivering the highest-quality commentary to as many people as possible, all over the world.
How can I earn points towards rewards?
You can earn rewards by sharing PS commentaries on social media, or when a friend or colleague registers for an account, purchases a magazine, or purchases their own subscription after following your referral link. Learn more here.
What are the benefits?
When a user that you have referred purchases a new subscription, they will receive a 50% discount.
You will also earn points towards your own rewards, including offsetting the cost of your own subscription or purchase in the PS store, cash back, and helping to defray costs for readers in developing countries.
Where do I find my referral code and link?
Where can I find Project Syndicate on social media?
How do I share commentaries using my referral code?
When you share an article on social media via the social sharing buttons at the top of each PS commentary (just above the title), the URL will already include your referral code.
To generate a referral link to a commentary that can be shared through another channel, such as email, click the Twitter icon. Then simply copy the link that appears on the next page.
Newsletters and Social Media
How do I sign up for email newsletters?
To get Project Syndicate delivered to your inbox, visit our Newsletters page to sign up.
I don’t want to receive newsletters anymore. How do I unsubscribe?
You can unsubscribe from newsletters in your profile page. First, log in to your account and navigate to your Settings page. Then, uncheck the newsletter you wish to unsubscribe from.
On which social media platforms is Project Syndicate active?
Why am I not receiving newsletters?
First, make sure you’re signed up. To check which newsletters you’re signed up for – and sign up for more – click here.
Second, make sure that you’ve verified your email address. You can check your email preferences by going to your profile, clicking on “account,” and then choosing “settings” in the dropdown menu.
If you’re still not receiving emails from us, check your spam folder. If you find PS emails there, be sure to move them to your main inbox. That way, your email provider will not mark them as spam in the future.
If the issue persists, contact firstname.lastname@example.org.
Where can I find the RSS feed?
You can find Project Syndicate’s RSS feed here.