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虽然这个概念相当现代,但这个想法其实并不新鲜。务实的人们早已理解了这一点对领导的重要性。在1930年代,经历过美国内战的硬派老将,前最高法院法官奥利弗·温德尔·霍姆斯(Oliver Wendell Holmes),前往拜会富兰克林·D·罗斯福这位当学生时不太起眼的哈佛校友。后来有人问及他对新总统的印象时,霍姆斯精妙地调侃道:“二等的智力;一流的气质。”大多数历史学家也都赞同,罗斯福作为一位领导者的成功更多地来自于其情商而非智商。

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