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Technology for All

Technological change does not follow its own direction, but rather is shaped by moral frames, incentives, and power. If we think more about how innovation can be directed to serve society, we can afford to worry less about how we should adjust to it.

CAMBRIDGE – We live in a world with an ever-widening chasm between the skills of the “average” worker and the capabilities demanded by frontier technologies. Robots, software, and artificial intelligence have increased corporate profits and raised demand for skilled professionals. But they replace factory, sales, and clerical workers – hollowing out the traditional middle class. This “skills gap” contributes to deepening economic inequality and insecurity and ultimately to political polarization – the signal problems of our time.