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Can AI Replace Human Therapists?

Many therapists are afraid that AI-enabled chatbots will take their jobs. But research shows that psychotherapy cannot be reduced to finding the most suitable techniques for each patient; instead, unique human characteristics, such as forming empathic bonds, are at the root of successful treatment.

BOCHUM – Last month marked the one-year anniversary of the release of ChatGPT, OpenAI’s chatbot. As companies rush to incorporate the groundbreaking technology into their operations, many workers remain anxious that generative artificial intelligence – which tends to rely on large language models (LLMs) – will replace them. Ironically, this anxiety is shared by professionals who are trained to deal with it: therapists.

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