NEW YORK – Forget about innovation and exotic new technology. People still haven’t learned to use the technology we already have. I spent many of my spare hours over the last month adjusting to a new e-mail program after abandoning Eudora and my PC for a Mac with AppleMail.
It has been a challenge, but what I really want to talk about is all the messages in my inbox: Why are they still there?
Consider me a proxy for the person you may be trying to reach by email and persuade to act, whether it’s introducing you to a third party, setting a date, investing some money, or just responding to you in some way.