برمجة الكمال البشري؟

نيويورك ـ من الصعب أن نفكر من الناحية النظرية في أي خدمة في عالم الكمبيوتر أكثر نبالة من خدمة "مطلوب المساعدة". إذ تساعد هذه الخدمة الناس في البحث عن عمل يلبي طموحاتهم ويحقق إمكانياتهم، كما تساعد أصحاب العمل في البحث عن الأشخاص القادرين على استخدام بنيتهم الأساسية (سواء كانت أجهزة أو معدات مكتبية أو حتى منهجية تقديم الخدمات) بهدف تلبية احتياجات الشركات والمستهلكين في مختلف أنحاء العالم.

ولهذا السبب كنت حريصة منذ فترة طويلة على الاستثمار في مجلس الوظائف الأوروبي. ولكن عندما طُلِب مني أن ألقي محاضرة في تالين بأستونيا تحت عنوان "كيف نعثر على الأشخاص المناسبين"، امتنعت.

وهذا لأن مجالس الوظائف تفشل في الممارسة العملية في تحقيق إمكانياتها. إن أفضل الأشخاص يعثرون عادة على الوظيفة المناسبة (أو يتم العثور عليهم) من خلال الاتصالات المهنية، وأغلب الأشخاص المتوسطين يعثرون على وظائف متوسطة أو وظائف أسوأ حيث يخسرون أي إمكانيات كانوا يتمتعون بها. وحتى إذا بذلت قصارى جهدها، فإن كل ما تقوم به مجالس الوظائف يتلخص في تخصيص موارد المواهب النادرة؛ ولكنها لا تعمل على خلقها.

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