Restoring Trust in Leadership
Recent polling confirms what street protests and online activism in recent years have already been indicating: the public's trust in government and private institutions is dismally low. To change that, political, business, and civil-society leaders need to demonstrate honest, principled leadership that puts the public interest first.
DAVOS – As is often the case, informal conversations at the World Economic Forum’s just-completed annual meeting in Davos, Switzerland, inevitably alluded to the Edelman Trust Barometer, an annual poll of public confidence in business, media, government, and nongovernmental organizations. After all, Davos participants are leaders in these fields, and the results of the most recent poll are chastening.
In 2017, 71% of respondents globally considered government officials not credible or only somewhat credible, and 63% of respondents had the same dismal view of CEOs. This should not come as a surprise. Across dozens of countries, people have been airing their grievances against the status quo through social media, protests, consumer choice, and the ballot box.
Societies and economies pay a high price when citizens do not have faith in public- and private-sector leaders. Distrust leads to political polarization, widespread anxiety about the future, and uncertainty in domestic affairs and international relations. And these symptoms then reinforce the loss of trust, creating a vicious circle.