Manfaat dari Pelayanan Kesehatan Digital

BASEL – Afrika telah mengalami banyak perubahan menuju arah yang lebih baik jika dibandingkan dengan waktu Saya pertama kali bekerja sebagai dokter di Angola sekitar 20 tahun yang lalu. Perubahan yang paling mencolok adalah perubahan dalam bidang penggunaan teknologi seluler di benua ini. Masyarakat di Afrika – dan juga di semua negara-negara dengan pendapatan rendah dan menengah – menggunakan peluang yang didapat dari teknologi, dengan menggunakan telepon seluler untuk melakukan banyak hal, seperti melakukan pembayaran sampai menerbitkan akta kelahiran, hingga mengakses layanan kesehatan.

Keunggulan dari teknologi seluler terletak pada akses. Hambatan seperti jarak dan sedikitnya sumber daya telah lama menghambat milyaran orang untuk mendapatkan layanan yang mereka butuhkan. Namun hal ini menjadi lebih mudah dilakukan di jaman digital ini. Dan, tentunya ada banyak cara dimana teknologi dapat digunakan untuk meningkatkan akses dan pemberian layanan kesehatan.

Ini tentunya bukanlah hal yang baru, dan beberapa tahun belakangan telah banyak bermunculan sejumlah inisiatif kesehatan berbasis teknologi. Namun hanya ada beberapa yang dikenal dan bisa mencapai kematangan dan mampu bertahan dalam jangka panjang; sejumlah besar proyek kesehatan ini bahkan masih belum melewati tahap uji coba. Hal ini justru menimbulkan fragmentasi solusi digital untuk permasalahan kesehatan – yang dalam beberapa kasus, dapat mempersulit kondisi sistem layanan kesehatan yang telah ada.  

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